About Us

MISSION, HISTORY & VISION

OUR HISTORY

Kapstone Technologies, Inc.

Kapstone Technologies, Inc. is a Woman-Owned Small Business offering Information Technology and Intelligence and Analytical Services to the Federal government. Our expertise spans a variety of areas, including Operations and Maintenance, Software Development, IT Field Support and Service Desk. Additional areas of specialization include proven excellence in Program Management.

Kapstone’s proven management approach is simple:
(1) find the right people and continue to evolve their skills through supplemental and facilitative training, (2) use proven processes, ensuring the success of mission objectives and customer satisfaction, and (3) provide the team with the tools necessary to ensure they can do their job as effectively and efficiently as possible.

Our Customer Service goal is to improve overall customer experience by whole-heartedly engaging in the customer’s mission and offering pinnacle service to achieve next level goals. This overall management approach will, in turn, ensure the highest levels of customer satisfaction.

THE MISSION

Always Striving For More

Deliver technology-enabled service that aligns with our customer's mission and goals.

Exceed their expectations by executing each service fully and completely – no excuses.

THE PEOPLE

Meet The Team

Kapstone is committed to providing and retaining people with the demonstrated experience, skills, and certifications to fully support existing and future technologies in our customer’s environments. We will focus on ensuring consistent operational capability for the men and women who carry out this daily mission. We will continue to grow our staff with training, certifications, and various experiences, allowing our team to obtain and maintain the necessary expertise to fully support current and future technologies.

In addition to training, Kapstone encourages its employees to be a part of the team by offering opportunities to participate, facilitating an environment for growth and a sense of solidarity through our corporate culture. The fulfillment of being a part of the bigger picture furthers an individual’s investment and growth potential. In addition, Kapstone’s benefits rival those of larger companies. Our company must be competitive in the market place if we are to attract, hire, and retain qualified staff.

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ELAINE KAPETANAKIS

Founder | CEO, President

As Kapstone’s founder, Ms. Kapetanakis has served as the CEO/President since 2010, guiding the company’s overall strategic vision as well as providing day-to- day management and oversight. She has grown Kapstone into a profitable company that is recognized for its ability to help customers solve complex operational challenges. Her never-ending focus on delivering exceptional customer experience has been instrumental in the successful growth of the company.

Prior to starting Kapstone, Ms. Kapetanakis was a Senior Vice President at McNeil Technologies where she helped to build its Federal IT division. Before being promoted to corporate management, she held many roles in the IT industry to include Program Manager over a large IT government contract. There she was responsible for organizing, staffing, budgeting, directing, planning and controlling a $40M/year contract with stringent Service Level Agreements.

Ms. Kapetanakis has over 30 years of experience in the IT industry. She holds a Bachelor of Science degree in Business Management from National Luis University and is certified as a Project Management Professional.