The Mid Desktop Support Technician candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk.

The Jr Desktop Support Technician candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk.

The Jr Desktop Support Technician candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk.

The Sr. Desktop Support Technician candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk.

The Field Engineer candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk.

The Field Engineer candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk.

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically.

The Field Engineer candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk.

The Field Engineer candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk.